Skilled Nursing Facilities (SNF)
The Challenge
Consistency, Availability, and Charge Capture
Day-to-day operations in skilled nursing depend on keeping supplies organized, accessible, and consistent across shifts, units, and changing staff. At the same time, financial leaders must maintain control over supply spend while ensuring billable items are accurately captured in a demanding reimbursement environment. For CNAs and frontline caregivers, the challenge is simpler and more immediate: having the right products where and when they are needed so focus can remain on patient care.
The Solution
A Reliable System Providing Consistency and Clear Insights
SupplyHawk supports skilled nursing teams with a reliable system for facility-wide supply management and procurement. With clearer insight into supply stock and movement through the building, leadership can make more confident purchasing decisions and better connect supply usage, including ancillary charges, to financial outcomes.
For clinical staff, SupplyHawk replaces supply guesswork with consistency, so accessing what they need feels routine rather than disruptive.
Related Modules & Applications
Inventory Management
Streamlined procurement and restocking processes with reports for valuable insight into supply costs across your facility
Charge Capture
Industry-leading methods of quickly and easly recording billable supply usage and submitting for reimbursement
SupplyPad Mobile App
Daily inventory functions available at your fingertips - whether on tablets, company mobile devices, or computer stations
Lost Charge Recovery
When tracking what goes in and out of a supply closet, Lost Charge Recovery identifies and helps resolve discrepancies
SHINE - Incontinence Needs Evaluator
Anywhere from 45-70% of residents at an SNF experience incontinence, and proper incontinence care is a core component of resident health, dignity, and quality of life. SupplyHawk’s Incontinence Needs Evaluator (SHINE) provides tools for automated sizing, distribution, and ordering of incontinence supplies, giving clinical staff the tools they need to provide proper care and decision-makers the data to manage associated costs and reimbursements.
SupplyHawk Integrations
User Testimonials
Frequently Asked Questions
What visibility does SupplyHawk provide into inventory levels and usage?
SupplyHawk’s dashboards and reports are designed to provide clear, actionable insight into inventory usage and procurement. Dashboards include quick summaries such as budget performance, compliance breakdowns, and order and usage comparisons, while reports give more detailed views of inventory valuations, resident statements, and department costs. With access to this information, facilities are better equipped to make informed operational and financial decisions.
How does SupplyHawk support facilities with high staff turnover or agency staff?
SupplyHawk reduces the disruption caused by staff turnover by maintaining consistent, system-driven supply processes regardless of who is working. When supply managers use SupplyHawk to organize closets with defined par levels and shelf tags, supplies are easier to find and maintain, helping new staff acclimate faster and feel supported while delivering resident care. Additionally, SupplyHawk addresses maintaining ever-changing staff lists with snapshot integrations from HR systems.
How does SupplyHawk help skilled nursing facilities improve supply workflows?
SupplyHawk improves supply workflows by taking daily manual work out of supply management and replacing it with structured, repeatable processes. Facilities use SupplyHawk to keep supply closets appropriately stocked based on par levels rather than constant manual checks, reducing time spent reacting to shortages. Resident-level tracking is simplified through easy-to-use kiosks and the ability to check out supplies directly from existing charting devices. By keeping purchasing, inventory, and usage tracking in a single platform, SupplyHawk eliminates double data entry and disconnected systems that slow teams down.
Can SupplyHawk support formulary management and preferred vendor purchasing?
Yes, SupplyHawk supports multiple purchasing workflows that help guide staff toward preferred products and vendors while maintaining flexibility when exceptions are needed. Facilities can purchase the same item from multiple vendors when appropriate or restrict purchasing to approved vendors when standardization is the goal. These controls help reduce supply variation, reinforce purchasing policies, and lower costs—especially for multi-facility operators looking to standardize purchasing across their organization.