Improve Clinical Outcomes While Controlling Spend
Strengthen Care Quality and Financial Performance with One Automated System
The SupplyHawk Incontinence Needs Evaluator (SHINE) empowers senior care facilities with modern, fully digital incontinence supply management that eliminates outdated manual processes and ensures every resident receives the right fit, every time.
Key Features
SHINE is offered as either a focused standalone solution or as an integrated module within the full SupplyHawk system.
EMR-Integrated Resident Census and MDS data for automated sizing and product recommendations
Suggested incontinence orders based on census and product determinations and distributor order integration
Printable distribution list for delivering incontinence products to residents
Dashboards to see product use, compliance, and PPD costs
When deployed as a module within SupplyHawk, SHINE also provides:
- charge capture and ability to export charges for resident invoicing of incontinence products
- inventory management allowing suggested orders to factor current stock of briefs
- ordering, inventory, and charge capture for all medical supplies
Key Benefits
Significant waste reduction: Accurate, automated sizing eliminates overuse and mis-sized briefs, reducing both product waste and unnecessary spend.
Improved resident dignity, comfort & clinical safety: Properly fitted garments support dignity, mobility, and overall skin health while reducing the risk of medical side effects.
Better spend control & cost transparency: Real-time dashboards reveal per-patient-day costs, expected vs. actual spend, and lost savings from sizing overrides—highlighting opportunities to strengthen both care quality and financial performance.
Streamlined staff workflows: Accurate sizing recommendations, smart ordering tools, automated distribution sheets, and EMR integration replace manual entry and repetitive tasks, freeing staff to focus on resident care.
Automated ordering with built-in distributor integration: Real-time suggested orders are based on current census data and resident needs. SHINE connects directly to major medical supply distributors so users can review and place orders seamlessly in one interface—no switching systems or re-entering data.
Lower PPD, Improved Outcomes
- Reduced product waste: Accurate, data-driven sizing helps eliminate oversizing and unnecessary product use, lowering spend in the largest medical supply category.
- Lower per-patient-day (PPD) costs: Real-time visibility into usage, overrides, and expected vs. actual spend empowers leaders to quickly identify and recover avoidable costs.
- Time savings for clinical and supply staff: Automated sizing, suggested orders, and distribution sheets replace manual processes, freeing staff hours for resident care.
- Improved clinical outcomes: Proper product fit supports skin integrity and reduces complications such as irritation, leakage-related discomfort, and pressure-related wounds.
- Higher compliance with care standards: Automated recommendations and override tracking promote consistent, evidence-based product selection across shifts and departments.
- Stronger financial controls: Centralized dashboards and alerts give administrators clear oversight of spend drivers, compliance trends, and savings opportunities.
Frequently Asked Questions
Can SHINE support multiple product types and levels (briefs, underwear, liners, underpads) without limiting us to one supplier?
Can we place orders directly from the SHINE interface?
Do we need to upload new resident updates manually?
How does SHINE help us compare expected vs. actual spend and identify which units, residents, or product types are contributing to overspend?
SHINE’s dashboard compares your actual incontinence spend (calculated on a per-patient-day basis) against what you should be spending based on resident census and accurate sizing. It even estimates your annual savings opportunity if residents were sized correctly. Additional reports show how often clinicians approve or override recommendations, whether staff are following approved selections, and where inefficiencies occur. You can filter and analyze data by chain, building, wing, resident, product line, size, and more to pinpoint exactly where overspends originate.
How will I know if my staff are using the system correctly?
SHINE includes multiple accountability checkpoints to ensure consistent staff engagement. It shows how many days a resident has gone without sizing or without MDS data available, highlights clinician override frequency and the cost impact of those overrides, and compares expected spend to actual ordering behavior. Even though SHINE requires minimal staff interaction to generate recommendations and distribution sheets, these built-in compliance indicators help ensure accuracy, adoption, and improved outcomes.