Charge Capture & Billing that Maximize Reimbursement
Charge Capture & Billing Systems that Fit Your Organization
How’s your charge capture ROI? The key to achieving maximum reimbursement is enabling your staff to quickly, easily, and accurately track supply. SupplyHawk’s Charge Capture and Billing features replace stickers, pens, and clipboards with tablets and accountability tools that improve supply tracking —
thereby optimizing insurance reimbursement and the accuracy of your annual cost reporting.
Key Features
Wall-mounted kiosks at supply locations for quick check-out
SupplyPad mobile links on existing devices for convenient recording
Camera-enabled barcode reading on scanners and phones/tablets
Resident requisitions for recording supply needs and documenting the charge once received
Recurring charges based on known diagnoses and associated supplies
Or any combination of the above – all included in SupplyHawk’s standard package
Key Benefits
Increased charge accuracy
Detailed visibility
Strengthened compliance
Improved financial forecasting
Swift onboarding and setup
How It Works
SupplyHawk connects with your vendor, EMR, and billing system to simplify the charge capture process. By receiving item and census information automatically, SupplyHawk’s systems are always up-to-date and ready for easy record keeping. The system makes it easy for the appropriate staff member to complete each step of the process:
- Check out supplies
- Review charges
- Import charge file to billing system
- Review reports
SupplyHawk Integrations
Integrations with medical supply distributors and EMR systems make charge capture easy and increase compliance for all departments.
Vendor punchout integration keeps inventory item prices and packaging details up-to-date with every order.
Kiosk and mobile device EMRs are always up to date, so charges for new residents can be recorded on the spot.
Charge export files are customized for your specific billing system;
simply import it to your system without keying in charges or manipulating spreadsheets.
Related Modules & Applications
SHINE
Generate recurring charges based on recommended products and sizing
Inventory Management
Update stock levels to inform restocking and reordering practices
Lost Charge Recovery
Compare inventory counts and usage reports to locate unassigned transactions
Supply Pad Mobile App
Dispense items and assign charges from any approved device
Frequently Asked Questions
How much revenue are we losing to improper charge capture?
SupplyHawk provides comprehensive dashboards that demonstrate monthly compliance and estimates unrealized charges, giving actionable data to help administrators make decisions and improve practices. For example—a facility with 33% tracking compliance generating $10,000 in monthly charges is leaving another $20,000 per month unbilled!
Does SupplyHawk add extra work for clinicians?
SupplyHawk significantly reduces manual effort for clinicians and administrative staff currently utilizing a paper or sticker-based system. For facilities without supply tracking processes in place, SupplyHawk reduces shortages by ensuring supply closets are stocked, eliminates time spent searching for products or resorting to alternatives, automates manual charge entry, and reduces workloads by streamlining supply check out.
How does SupplyHawk ensure accuracy?
SupplyHawk records dispenses the moment they happen, with no time-consuming and potentially erroneous double-entry of data. Built-in safeguards — such as recognizing bed holds and vacancies — prevent incorrect charges. When paired with SupplyHawk’s inventory management module, facilities can hold staff accountable through greater visibility of supply room inventory adjustments and lost charge recovery reports.
How quickly can we implement SupplyHawk?
Implementation timelines vary depending on the customer’s existing systems. Small organizations with simple workflows can begin using SupplyHawk in as little as a few weeks. The onboarding process includes discovery and alignment of current workflows with best practices, enabling key integrations and item data review, followed by hands-on training for each workflow. This “just in time” approach ensures a smooth rollout and successful long-term adoption.
Ready to Maximize Reimbursements?
Request a demo to see how SupplyHawk can help you manage inventory and gain clearer insight into your supply costs.